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Q&A

1.What materials are your jewelry pieces made of?

Our jewelry pieces are crafted using high-quality, sustainably sourced materials such as recycled sterling silver and gold, stainless steel as well as ethically sourced gemstones. We are committed to minimizing our environmental impact and supporting responsible mining practices.

2.How can I determine my ring size?

We provide a ring size guide on our website to help you find the perfect fit for your ring.

3.What is your shipping policy?

We offer free shipping on all orders within Canada and the US. For international orders, shipping rates and delivery times may vary. Please refer to our Shipping Policy page for more information.

4.What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it for a full refund or exchange within 14 days of receipt. Please review our Return & Exchange Policy page for detailed instructions.

5.How do I care for my jewelry?

Proper care and maintenance can prolong the life of your jewelry. We recommend storing your jewelry in a clean, dry place when not in use and avoiding contact with harsh chemicals or abrasive materials. Refer to our Jewelry Care Guide for more tips on keeping your jewelry looking its best.

6.Do you offer gift wrapping services?

Yes, we offer gift wrapping services without an additional fee. You can add gift wrapping to your order during the checkout process and include a personalized message for the recipient.

7.How can I contact your customer service team?

You can reach our customer service team by emailing info@miasacc.com. Our representatives are available to assist you with any questions or concerns you may have.

8.Are your jewelry pieces ethically sourced?

We are committed to ethical sourcing practices and strive to ensure that our jewelry is sourced responsibly. We work with suppliers who adhere to strict ethical standards and support initiatives that promote fair labor and environmental sustainability in the jewelry industry.

9.What makes your jewelry designs timeless?

Our jewelry designs are characterized by timeless elegance and enduring style. We draw inspiration from classic motifs and incorporate modern elements to create pieces that transcend trends and can be cherished for generations to come. Each piece is thoughtfully crafted with attention to detail and quality craftsmanship, ensuring its longevity and timeless appeal.

If you have any further questions that are not addressed here, please feel free to reach out to us. We are here to help and want to ensure that your shopping experience with us is enjoyable and seamless.

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